9 x 5 x 7 Business Day - Service Depot - Maintenance - Labor
Service Name:
Care Pack Hardware Support with Accidental Damage Protection
Marketing Information:
Pickup and Return Service with Accidental Damage Protection offers high-quality return-to-HP service levels with remote telephone support and offsite repair for eligible products at an HP designated repair center. The service includes pickup, offsite repair, materials and parts, labor, and return shipping costs. Plus, accidental damage protection covers spills, drops, falls and more.
Product Type:
Warranty
Service Main Type:
Maintenance
Service Characteristic:
Labor
Service Description:
9x5x7 Business Day
Provided Support:
- Accidental Damage Protection
- Pick-up & Return
- Hardware Support
- Remote Diagnosis
- Phone Support
- Repair
Service Response Time:
7 Business Day - Repair
Service Location:
Service Depot
Service Duration:
4 Year
Product Supported:
HP Notebooks
None
